Accidents and emergencies cause not just physical injuries but also psychological trauma. Psychological first aid is designed to help the affected person and their loved ones to move forward after a traumatic event or an unexpected crisis that has shaken their sense of safety. By staying calm yourself, you can help the person to regain their sense of safety.
Psychological crises can be brought on by, for example, a serious illness or injury, the death of a loved one, an accident or being a victim of a crime.
How to administer psychological first aid:
1
Calm yourself first to reduce anxiety in the person you are helping.
2
Talk to the person and listen to them.
3
Touch them if it feels natural.
4
Stay with the person and do not leave them alone.
5
Acknowledge and validate the person’s feelings.
6
Be honest about what has occurred and what will happen next.
Many people overcome traumatic events on their own or with the support of their loved ones. Family, friends and colleagues play an important role in a person’s recovery. Some people need professional help, however.
Remember that administering first aid can also be a traumatic experience and that you may need help yourself.