FAQ
Here you will find answers to the most common questions we receive.
If the answer to your question is missing here, please contact us.
First aid skills are among the most important skills in life. First aid training is integral to workplace preparedness planning, which is primarily the employer’s responsibility.
Certification guarantees that FRC first aid training is of the same high standard throughout Finland. Employers can therefore rest easy knowing that the standard of training does not rely on each individual course organiser’s assessment but on criteria verified by an independent third party.
Preparedness-related first aid training should be designed on a case by case basis according to the organisation’s first aid preparedness plan and a comprehensive risk assessment.
Organisations can book a custom-built FRC first aid course for their staff or instruct their staff to attend a public FRC first aid course. The advantage with custom-built courses lies in the ability to flexibly tie first aid into the staff’s overall preparedness training and to incorporate organisation-specific themes.
FRC First Aid Instructor training is a form of in-service training for health care professionals. All FRC first aid courses are run by certified FRC First Aid Instructors who have a valid instructor qualification.
To obtain and keep their qualification, instructors must agree to follow Punainen Risti Ensiapu’s implementation guidelines for first aid training programmes, act in a responsible and environmentally friendly manner and comply with Punainen Risti Ensiapu’s code of ethics.
Everyone who completes an FRC first aid course will automatically receive a user-friendly mobile certificate. If you would also like a physical certification card, you will need to let the course organiser know this in advance.
If you decide that you want a physical card later, you can request one via the following links:
Card request form for individuals
Card request form for organisations
There is a charge of EUR 14.90 per card (+ VAT) for cards requested after the course. Even if you request a physical certification card when you book the course, you will also receive a mobile certificate.
All FRC first aid certificates issued on the basis of first aid courses run by Punainen Risti Ensiapu’s Training Programmes unit are valid for three years.
We recommend taking a refresher course at least every three years.
If you have completed an FRC first aid course, you will be able to view your competence qualifications in the OmaEnsiaputodistus portal, which you can access at https://oma.ensiaputodistus.fi/login.
If you have forgotten your login details, you can request a new password by clicking on ‘Forgot password?’. Remember to use the same email address that you used when you booked your first aid course.
If your certificate has expired and your competence qualification is no longer valid, you will need to take FRC First Aid Course EA 1® again to receive a valid certificate.
Please note that expired qualifications cannot be updated and you must take the original course again.
You can find out more about FRC first aid courses and different course formats here.
You can take the FRC Emergency First Aid 4 h or the FRC Emergency First Aid 8 h online course to update a valid FRC First Aid Course EA 1® or FRC First Aid Course EA 2® qualification for another three years one time.
Find out more about updating your competence qualifications here.
You can demonstrate your competence by presenting both your original FRC First Aid Course EA 1® or FRC First Aid Course EA 2® certificate and your new FRC Emergency First Aid 4 h certificate.
Your mobile certificate is stored in the OmaEnsiaputodistus portal.
OmaEnsiaputodistus is an online portal where you can view the details of FRC first aid courses that you have completed as well as your competence qualifications. Your OmaEnsiaputodistus profile includes your mobile certificate and details of all the FRC first aid courses that you have completed.
The records of completed FRC first aid courses go back to 1 January 2020. Both online courses and classroom-based courses are included. To obtain a qualification based on a combination course, both the online learning and the classroom education elements must be completed.
Go to https://oma.ensiaputodistus.fi/login to log in.
Your mobile certificate is stored in the OmaEnsiaputodistus portal.
Log in at https://oma.ensiaputodistus.fi/login. Remember to use the same email address that you used when you booked your first aid course.
- When you go to log in for the first time, click on ‘Forgot password?’ to set a password for your profile.
- You will be able to change your password in your profile once you are logged in. You will find your mobile certificate under ‘Cards’, and you can view the topics that were covered on your course and more information about your qualification under ‘Details’.
Once you have created a profile, you will be able to access your mobile certificate via the OmaEnsiaputodistus button in the top right corner of this site. Use your credentials to log in to the portal.
You can also download an app called MyCertificate to your smartphone to always have easy access to your FRC first aid certificate.
You can always view your current qualifications in the OmaEnsiaputodistus portal.
If you would like a physical certification card, you can request one via the following links:
Card request form for individuals
Card request form for organisations
There is a charge of EUR 14.90 per card (+ VAT) for cards requested after the course. Even if you request a physical certification card when you book the course, you will also receive a mobile certificate.
Please contact tuki@patevyys.fi for more information.
The content of FRC first aid courses, instructor training and the online learning environment are all designed to meet the requirements of the Social Insurance Institution of Finland and the Finnish Health Insurance Act for maintaining first aid preparedness at the workplace as part of occupational health and safety.
According to the policy of the Social Insurance Institution of Finland, the cost of workplace first aid training can be reimbursed if the course participants are employees of the organisation and the course content satisfies the Social Insurance Institution of Finland’s reimbursement criteria. For more detailed guidance and requirements, see the website of the Social Insurance Institution of Finland.
FRC first aid courses can also be taken abroad as long as the organiser is a partner of the Finnish Red Cross. Please contact your nearest FRC unit or a local partner for more information about first aid training abroad.
For technical support with online learning and enquiries about competence qualifications, please contact tuki@patevyys.fi or call +358 10 521 600.
We would love to hear your feedback, comments and ideas on how to make our services better!
The link below opens a form that you can use to send us feedback – you can also ask us to reply to you, in which case we will get back to you as soon as possible.